Subject
प्रथम चरण : लिखित परीक्षा (Written Examination)
1. प्रथम पत्र (Paper – I) : Economics and Banking
1 Economic Situation, Challenges and Prospects
1.1 Domestic Economy: Status, Prospects and Challenges
1.1.1 ECONOMY AND ITS OBSERVATION || अर्थतन्त्र र यसको अवलोकन || ECONOMICS || OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-05 || 9:00PM
1.1.2 अर्थतन्त्रको संरचना ( STRUCTURE OF ECONOMY) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-06 || 9:00PM
1.1.3 FAVORABLE AND UNFAVOURABLE STRUCTURE OF ECONOMY( अर्थतन्त्रको अनुकुल र प्रतिकुल संरचना) || ECONOMICS || OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-07 || 9:00PM
1.1.4 नेपालको अर्थतन्त्रको संरचना ( STRUCTURE OF NEPAL ECONOMY ) || ECONOMICS || OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-08 || 9:00PM
1.1.5 DOMESTIC ECONOMY || ECONOMICS || OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-10 || 9:00PM
1.2 Current Macro-Economic and Financial Situation
1.2.1 GROSS DOMESTIC PRODUCT ( GDP) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-11 || 9:00PM
1.2.2 GDP को अर्थ ( MEANING OF GDP ) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-12 || 9:00PM
1.2.3 LIMITATION OF GDP ( GDP का कमजोरीहरु / सिमाहरु) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-14 || 9:00PM
1.2.4 उत्पादन विधिहरु ( PRODUCTION METHOD ) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-15 || 9:00PM
1.2.5 MEASUREMENT OF GD P IN NEPAL (नेपालमा GDP को मापन) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-18 || 9:00PM
1.2.6 ECONOMIC GROWTH ( आर्थिक वृद्धि ) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-19 || 9:00PM
1.2.7 DETERMINANTS SOURCES DRIVERS OF GROWTH ( आर्थिक वृद्धिका निर्धारकहरु / सेवाहरु / चालकहरु) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-20 || 9:00PM
1.2.8 DYNAMIC GROWTH ( गतिशील वृद्धि ) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-21 || 9:00PM
1.2.9 ECONOMIC ANALYSIS ( आर्थिक विश्लेषण ) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-22 || 9:00PM
1.2.10 FISCAL SITUATION ( वित्ति स्थिती ) / PUBLIC FINANCE ( सार्वजनिक वित्त क्षेत्र) || SECTOR || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-25 || 9:00PM
1.2.11 वैदेशिक सहायता परिचालनमा रहेका अवसरहरु || ( ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-27 || 9:00PM
1.2.12 MONETORY SECTOR ( मौद्रिक क्षेत्र ) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-05-01 || 9:00PM
1.2.13 अवसरहरु OPPORTUNITIES IN MONETORY SECTOR OF NEPAL : सम्भावनाहरु ( Possibilities )|| ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-05-02 || 9:00PM
1.2.14 बाह्य क्षेत्र (external sector) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-05-03 || 9:00PM
1.2.15 PROBLEMS/CHALLENGES (समस्याहरू/चुनौतीहरू) IN EXTERNAL SECTOR || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-05-04 || 9:00PM
1.2.16 EXTERNAL SECTOR (वैदेशिक क्षेत्र) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-05-06 || 7:00AM
1.3 Financial Access, Financial Inclusion and Financial Literacy
2 Economic Policy and Financial Market
2.1 Financial Market: Role in Economic Development
2.1.2 ROLE, CHALLANGES, PROBLEMS AND HARDLES OF FINANCIAL MARKET || BANKING || BISHNU SIR || BOTH MEDIUM || 2083-03-29 || 7:00PM
2.1.1 FINANCIAL MARKET || BANKING || BISHNU SIR || BOTH MEDIUM || 2083-03-28 || 7:00PM
2.1.1 MEANING / DEFINITION /CONCEPT OF FINANCIAL MARKET || BANKING || BISHNU SIR || RBB OFFICER || 2083-04-18 || 5:45 AM
2.2 Capital Market of Nepal: Status, Prospects and Challenges
2.2.1 CAPITAL MARKET OF NEPAL ( नेपालको पुँजी बजार ) || BANKING || BISHNU SIR || BOTH MEDIUM || 2083-03-31 || 7:00PM
2.2.2 पुँजी बाजारको वर्तमान अवस्था ( PRESENT SITUATION OF CAPITAL MARKET || BANKING || BISHNU SIR || BOTH MEDIUM || 2083-03-32 || 7:00PM
2.2.3 PROBLEM IN PUBLIC REVENUE ( सरकारी राजस्वमा रहेका समस्याहरु) || ECONOMICS || RBB OFFICER || BOTH MEDIUM || TILAK SIR || 2083-04-26 || 9:00PM
2.3 Money Market of Nepal: Role. Instruments and Status
2.3.1 मुद्रा बजार ( MONEY MARKET ) || BANKING || BISHNU SIR || BOTH MEDIUM || 2083-04-01 || 7:00PM
2.3.2 मुद्रा बजार ( MONEY CAPITAL ) RBB5TH || BANKING || BISHNU SIR || 2083-04-04 || 7:00PM
2.4 Foreign Exchange Market
2.5 Derivatives Market
2.6 Project Appraisal, Financial Statement Analysis and Break-even Analysis
2.7 Sources and Uses of Funds in Banking Industry
2.8 Principles and Utility of Budget
3 Nepalese Banking and Other Related Institutions: History, Role and Contribution
3.1 The Central Bank
3.1.1 केन्द्रिय बैंक ( CENTRAL BANK ) || BANKING || BISHNU SIR || RBB OFFICER || 2083-04-19 || 5:45 AM ||
3.1.2 नेपाल राष्ट्र बैंकको वर्तमान अवस्था ( CURRENT STATUS OF NEPAL RASTRA BANK) || BANKING || BISHNU SIR || RBB OFFICER || 2083-04-20 || 5:45 AM ||
3.1.3 CHALLANGES FACED BY NEPAL RASTRA BANK + ( COMMERCIAL BANK ) || BANKING || BISHNU SIR || RBB OFFICER || 2083-04-21 || 5:45 AM ||
3.2 Commercial Banks
3.2.1 वाणिज्य बैंकको वर्तमान अवस्था ( CURRENT STATUS OF COMMERCIAL BANK )|| BANKING || BISHNU SIR || RBB OFFICER || 2083-04-22 || 5:45 AM ||
3.3 Other Banks and Financial Institutions
3.3.1 अन्य बैंक तथा वित्तिय संस्था ( OTHER BANK AND FINANCIAL INSTITUTION ) || RBB OFFICER || BANKING || BISHNU SIR || 2083-04-25 || 5:45 AM
3.3.2 लघुवित्त संस्थाको भूमिका र महत्व ( QAD) || RBB OFFICER || BANKING || BISHNU SIR || 2083-04-27 || 5:45 AM
3.3.3 वित्तिय क्षेत्र आर्थिक क्षेत्रको अर्थतन्त्रको विकासमा लघुवित्त संस्थाको योगदान (Contribution of microfinance in economic devlopment)|| RBB OFFICER || BANKING || BISHNU SIR || 2083-04-28 || 5:45 AM
3..3.4 आर्थिक विकासमा वित्तिय संस्थाहरुहको योगदान ( CONTRIBUTION OF FINANCIAL INSTITUTION ) || RBB OFFICER || BANKING || BISHNU SIR || 2083-04-29 || 5:45 AM
3.3.5 QAD || RBB OFFICER || BANKING || BISHNU SIR || 2083-04-31 || 5:45 AM
3.4 Non-Bank Financial Institutions
3.5 Investment and Merchant Banking
3.6 Mutual Funds
4 Emerging Topics on Banking Sector
4.1 Virtual Bank/ Neo Bank
4.2 Open Banking
4.3 Virtual Currency, Central Bank Digital Currency (CBDC)
4.4 Electronic Payment Systems
4.5 Mobile Banking
4.6 E-Commerce
4.7 Green Financing
4.8 Trade Finance: Letter of Credit, Bank Guarantee
5 Contemporary Banking Issues
5.1 Liquidity Position: Excesses/ Shortages
5.2 Interest Rates Fluctuations
5.3 Composition of Deposit Structure
5.4 Loan Rescheduling and Restructuring/ Ever-greening
5.5 Management of Non-Performing Loans
6 Challenges/ Opportunities for RBB:
6.1 Managerial Style and Practices
6.2 Customer Service and Satisfaction level
6.3 Market Share
6.4 Geographical Presence and Networking
6.5 Decision Making and Service Delivery
6.6 Trustworthiness and Dependability
6.7 Employee Turnover and Onboarding
2. द्बितीय पत्र (Paper – II) : Governance and Office Management
1 Corporate Governance and Sustainability
1.1 General Principles of Corporate Governance
1.1.1 CORPORATE GOVERNANCE || OFFICER || MANAGEMENT || PRADIP SIR || BOTH MEDIUM || 2083-03-22 || 7:00PM
1.2 GENERAL PRINCIPLES OF CORPORATE GOVERNANCE || RBB OFFICER || MANAGEMENT || PRADIP SIR || BOTH MEDIUM || 2083-03-23 || 7:00PM
1.3 CORPORATE COVERNANCE || RBB OFFICER || MANAGEMENT || PRADIP SIR || BOTH MEDIUM || 2083-03-24 || 7:00PM
1.2 Corporate Social Responsibility
1.2.1 संस्थागत सामाजिक उत्तरदायी (CORPORATE SOCIETY RESPONSIBILITY )) OFFICER || MANAGEMENT || PRADIP SIR || BOTH || MEDIUM || 2083-03-30 || 7:00PM
1.3 Sustainability and Environment
1.3.1 दिगोपना र वातावरण ( SUSTAINABILITY AND ENVIRONMENT ) OFFICER || MANAGEMENT || PRADIP SIR || BOTH || MEDIUM || 2083-03-31 || 7:00PM
1.4 Financial Consumer Protection
1.4.1 वित्तिय ग्राहक संरक्षण ( FINACIAL CONSUMER PROTECTION ) || OFFICER || MANAGEMENT || PRADIP SIR || BOTH || MEDIUM || 2083-03-32 || 7:00PM
1.4.2 PRINCIPLE OF FINANCIAL CONSUMER PROTECTION ( वित्तिय उपभोक्ता संरक्षणका सिद्धान्तहरु) || OFFICER || MANAGEMENT || PRADIP SIR || BOTH || MEDIUM || 2083-04-01 || 7:00PM
2 Banking Related Laws and Directives
2.1 Nepal Rastra Bank Act, 2058
2.1.1 || NRB ACT, 2058 || ACT || KRISHNA SIR || 2083-01-16 || 5:00AM ||
2.1.2 || NRB ACT, 2058 || ACT || KRISHNA SIR || 2083-01-17 || 5:00AM ||
2.1.3 || NRB ACT, 2058 || ACT || KRISHNA SIR || 2083-01-18 || 5:00AM ||
2.1.4 NRB ACT, 2058 || ACT || KRISHNA SIR || 2083-01-20 || 5:00AM ||
2.1.5 नेपाल राष्ट्र बैंक ऐन, २०५८ || ACT || KRISHNA SIR || 2083-01-21 || 5:00AM ||
2.2 Bank and Financial Institution Act, 2073
2.2.1 || BAFIA ACT, 2073 || ACT || KRISHNA SIR || 2083-01-10 || 5:00 AM ||
2.2.2 BAFIA ACT, 2073 || ACT || KRISHNA SIR || 2083-01-11 || 5:00 AM ||
2.2.3 || BAFIA ACT, 2073 || ACT || KRISHNA SIR || 2083-01-13 || 5:00AM ||
2.2.4 || BAFIA ACT, 2073 || ACT || KRISHNA SIR || 2083-01-14 || 5:00AM ||
2.2.5 BAFIA ACT, 2073 :- CHAPTER 10 TO 13 || ACT || KRISHNA SIR || 2083-01-15 || 5:00AM
2.3 Payment and Settlement Act, 2075
2.4 Money Laundering Prevention Act, 2064
2.4.1 AML ACT 2064 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-01-24 || 5:00AM
2.4.2 AML ACT 2064 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-01-25 || 5:00AM
2.4.3 AML ACT, 2064|| ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-01-30|| 5:00AM
2.4.4 AML ACT ,2064 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-01-31 || 5:00AM ||
2.4.5 AML ACT, 2064 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-01 || 5:00AM
2.4.6 AML ACT :- CHAPTER 5,6 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-03 || 5:00AM
2.4.7 AML ACT, 2064: GREYLIST RELATED || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-04 || 5:00AM ||
2.5 Banking Offence and Punishment Act, 2064
2.5.1 BOPA 2064 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-01-22 || 5:00AM
2.5.2 BOPA 2064 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-01-23 || 5:00AM
2.6 Foreign Exchange (Regulation) Act, 2019
2.6.1 Foreign Exchange Management Department || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-22 || 5:00AM
2.7 Negotiable Instruments Act, 2034
2.7.1 Negotiable instruments||ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-12 || 5:00AM
2.8 Electronic Transaction Act, 2063
2.8.1 विद्युतीय (इलेक्ट्रोनिक)कारोबार, ऐन २०६३ || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-14 || 5:00AM
2.8.2 Electronic Transactions Act, 2063 || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-15 || 5:00AM
2.9 The Act on Recovery of Debts of Banks and Financial Institutions, 2058
2.9.1 The Act on Recovery of Debts of Banks and Financial Institutions, 2058 and Regulation 2059 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-24 || 5:00AM
2.10 Government Transaction Directive 2076 (Issued by Nepal Rastra Bank)
2.11 Unified Directives and Circulars issued by Nepal Rastra Bank for Commercial Banks
2.11.1 DIRECTIVE : 1 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-05 || 5:00AM
2.11.2 DIRECTIVE : 1|| ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-06 || 5:00AM
2.11.3 DIRECTIVE :1 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-07 || 5:00AM
2.11.4 DIRECTIVE : 1 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-08 || 5:00AM
2.11.5 DIRECTIVE 1 (CAPITAL CONSERVATION BUFFER) || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-10 || 5:00AM
3 Other Related Laws, Policies
3.1 Company Act, 2063
COMPANY ACT, 2063 || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-17 || 5:00AM
COMPANY ACT, 2063 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-18 || 5:00AM
COMPANY ACT 2063,CHAPTER-8 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-19 || 5:00AM
COMPANY ACT 2063 || ACT || ENGLISH MEDIUM || KRISHNA SIR || 2083-02-20 || 5:00AM
3.2 Income Tax Act, 2058
3.3 Labor Act, 2074
3.3.1 श्रम ऐन २०७४( LABOUR ACT 2074) || ACT CLASS || PRADIP SIR || 2083-05-02 || 5:00AM
3.3.2 श्रम ऐन २०७४( LABOUR ACT 2074) || ACT CLASS || PRADIP SIR || 2083-05-03 || 5:00AM
3.3.3 Labour act , 2074 (परिच्छेद–२०)||ACT CLASS || PRADIP SIR || 2083-05-04 || 5:00AM
3.4 Public Procurement Act, 2063
3.4.1 सार्वजनिक खरिद ऐन, २०६३ || PRADIP SIR || 2083-04-30 || 5:00PM
3.4.2 सार्वजनिक खरिद ऐन, २०६३ || ACT CLASS || PRADIP SIR || 2083-05-01 || 5:00AM
3.4.3 सार्वजनिक खरिद ऐन, २०६३ ( Public Procurement Act, 2063 || PRADIP SIR || 2083-04-31 || 5:00PM
3.5 Right to Information Act, 2064
3.5.1 RIGHT TO INFORMATION ACT,2064 || ACT CLASS || PRADIP SIR || 2083-05-05 || 5:00AM
3.5.2 RIGHT TO INFORMATION ACT,2064 || ACT CLASS || PRADIP SIR || 2083-05-06 || 5:00AM
3.5.3 तलब भत्ता || ACT CLASS || PRADIP SIR || 2083-05-07 || 5:00AM
3.6 Bonus Act, 2030
3.7 Cyber Resilience Guidelines, 2023 (Issued by Nepal Rastra Bank)
3.8 National Cyber Security Policy, 2023 (2080 BS)
3.9 राष्ट्रिय वाणिज्य बैंक कर्मचारी सेवा विनियमावली, २०७०
तलब भत्ता || ACT CLASS || PRADIP SIR || 2083-05-07 || 5:00AM
4 Organizational Management and Control
4.1 Principles and Functions of Management
4.1.1 PART-1 || व्यवस्थापनको सिद्धान्त र कार्यहरु ( PRINCIPLE AND FUNCTION OF MANAGEMENTT) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || 2083-04-04 || 7 :00PM
4.1.2 PART-2 || व्यवस्थापनको सैधान्तीक विकासक्रम ( DEVLOPMENT OF MANAGEMENT THOUGHT ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || 2083-04-04 || 7 :00PM
4.1.3 व्यवस्थापनका कार्यहरु ( FUNCTIONS OF MANAGEMENT) || RBB OFFICER || MANAGEMENT || PRADIP SIR || BOTH MEDIUM || 2083-04-05 || 7 :00PM
4.1.4 EMERGING CHALLENGES OF MANAGEMENT || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-06 || 6:00PM
4.2 Human Resource Management
4.2.1 मानव स्रोत व्यवस्थापन ( HRM) को उदेश्य || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-07 || 7:00PM
4.2.2 कार्यसम्पादन मूल्याङ्कन ( PERFOMANCE APPRAISAL) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-22 || 6:15PM
4.3 Risk Management
4.3.1 जोखिम व्यवस्थापन ( RISK MANAGEMENT) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-08 || 7:00PM
4.4 Stress Management
4.4 STRESS MANAGEMENT || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-10 || 7:00PM
4.5 Change Management, Conflict Management
4.5.1 CONFLICT MANAGEMENT || MANAGEMENT || HIM SIR || 2082-12-28 || 7:45 PM ||
4.5.2 CHANGE MANAGEMENT, CONFLICT MANAGEMENT ( परिवर्तन व्यवस्थापन, द्धन्द्ध व्यवस्थापन) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-11 || 7:00PM
4.5.3 द्धन्द्ध व्यवस्थापन conflict management || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-13 || 7:00PM
4.5.4 द्धन्द्धका दृष्टिकोण ( PERCEPTION OF CONFLICT) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-14 || 7:00PM
4.6 Total Quality Management (TQM)
4.6.1 सम्पूर्ण गुण व्यवस्थापन ( TOTAL QUANTITY MANAGEMENT ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-15 || 7:00PM
4.7 Audit and Internal Control
4.7.1 Audit and Internal CONTROL RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-17 || 7:00PM
4.7.2 INTRODUCTION OF INTERNAL CONTROL( आन्तरिक नियन्त्रणको परिचय) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-18 || 7:00PM
5 Organizational Behavior
5.1 Job Description, Analysis and Specialization
5.1.1 संगठनात्मक व्यवहार ( ORGANIZATIONAL BEHAVIOUR ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-19 || 6:15PM
5.2 Motivation, Performance and Evaluation
5.2.1 उत्प्रेरणा, कार्य सम्पादन र मुल्याङकन (MOTIVATION, PERFORMANCE AND EVALUATION ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-20 || 6:15PM
5.2.2 उत्प्रेरणाका विभिन्न सिद्धान्त ( DIFFERENT THORIES OF MOTIVATION ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-21 || 6:15PM
5.3 Communication: Skill, Approach
5.3.1 संचार : सीप र दृष्टिकोण ( COMMUNICATION: SKILL AND APPROACH ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-25 || 6:15PM
5.4 Team Building
5.4.1 TEAM BUILDING ( समूह / कार्यदल निर्माण ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-26 || 7PM
5.5 Customer Satisfaction and Service Delivery
5.5.1 CUSTOMER SATISFACTION AND SERVICE DELIVERY || ( ग्राहाक सन्तुष्टि सेवा प्रवाह) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-27 || 7PM
5.6 Grievance Handling
5.6 गुनासो व्यवस्थापन ( GRIEVANCE HADLING ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-28 || 7PM
6 Office Management
6.1 Record Keeping and Management: Filing, Indexing, Digitization
6.1.1 अभिलेख व्यवस्थापनको परिचय ( INTRODUCTION OF RECORD MANAGEMENT ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-04-29 || 7PM
6.1.2 फाइलिङ ( INTRODUCTION TO FILING ) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-05-01 || 7PM
6.1.3 डिजिटाइजेसन ( DIGITIZATION) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-05-02 || 7PM
6.2 Office Layout and Logistic Management
6.2.1 Office Layout and Logistic Management (कार्यालय लेयाउट र लजिष्टीक) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-05-03 || 7PM
6.3 Meeting Management
6.3.1 Meeting Management(बैठक व्यवस्थापन) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-05-04 || 7PM
6.4 Urgency and Crisis Management
6.4.1 URGENCY AND CRISIS MANAGEMENT( आकस्मिक र संकट व्यवस्थापन) || RBB OFFICER || MANAGEMENT || BOTH MEDIUM || PRADIP SIR || 2083-05-05 || 7PM
6.5 Customer Relationship Management
6.5.1 Customer Relationship Management ( ग्राहक सम्बन्ध व्यवस्थापन) || RBB OFFICER || MANAGEMENT || PRADIP SIR || 2083-05-06 || 6:30pm
3. अभिमुखीकरण तथा पृष्ठपोषण कक्षा
अभिमुखीकरण कक्षा
ORIENTATION CLASS || BISHNU SIR || 2083-04-17 || 6:30AM
पृष्ठपोषण कक्षा
SATURDAY EXAM FEEDBACK CLASS|| BANKING || BISHNU SIR || RBB OFFICER || 2083-04-25 || 5:45 AM ||
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बैकिङ्क अधिकृत तह : राष्ट्रिय वाणिज्य बैंक (प्रशासन) समुह (ENGLISH) 2083 BATCH
LimitedStarts: 20th Apr
Till Exam DateNRs. 6500