Contact the Right Team Based on Your Needs

We have dedicated teams to help you with admissions, course details, fee queries, technical issues, and more — reach the right team instantly.

We're Here to Help

Sales Department

New admissions, course information & fee inquiries

Ask us about

  • New Admission Inquiries
  • Course Details & Information
  • Fee Structure & Offers
  • Admission Process
  • Follow-up / Counseling

Contact this team

VIBER / WHATSAPP

+977 9864298042

Support Department

New admissions, course information & fee inquiries

Ask us about

  • Class Timetable / Schedule
  • Online Class Issues
  • App / Website Problems
  • Notes / PDF Request
  • Technical Assistance

Contact this team

VIBER / WHATSAPP

+977 9713612058

Prefer a Direct Approach?

Location

Udaan Shaikshik Kendra

King’s Way Tower, Kamaladi Rd, Kathmandu 44600
Get Direction

Office Hours

Sunday to Friday: 9:00 AM to 6:00 PM
Saturday: 10:00 AM – 5:00 PM

Please note that public holidays might affect these days

Contact Details

VIBER / WHATSAPP

+977 981-8913201
FAQ

Everything You Need to Know About Udaan’s Courses, Classes, and Learning Experience

Have questions about courses, live classes, tests, or getting started? We’re here to help you every step of the way with clear answers and dedicated support.

Contact Us
How can I contact support?

Go to the Support section, where you can find phone numbers, email, and social media links to contact the relevant department.

Where can I ask for help or solutions?

You can use the Support Ticket section inside the app. Click on New Ticket and describe your problem to get help.

Is support available daily?

Yes, support is available every working day from 6:00 AM to 10:00 PM.

Is live support available?

Yes, live support is available. You can chat with a support agent by clicking the chat option at the bottom corner of the app.

How fast is the response?

Usually, responses are provided within a short time. However, in some cases, it may take a little longer.

Is support free?

Yes, support is completely free for all students. You can get assistance by raising a support ticket, sending a message, or calling the support team.

Can I call directly?

Yes, you can call directly using the phone numbers provided in the Support section.

Is support reliable?

Yes, our dedicated, well-trained, and experienced support team is available to guide you.

How can I discuss course-related topics?

Go to the Discussion section, create a discussion, and interact with your course group.

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